It's called "Inbox Zero". I already did some of these things before this year, but i actually watched this on January 1 this year and decided to try it. Now, 3 months in, i've figured out how to make it work for me... and I have to say, I highly recommend it. This is the one new years resolution that actually stuck!
Watch the video on youtube
If you have email - especially in a work environment - but really any email, I highly recommend this. The first 30 minutes is a great lecture. The second half is question and answers. He does pretty well, until the question about the "wait game". Don't laugh, this is totally how my work functions. :)
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